Items that have customizations (such as names, brands, initials, etc) the deposit will be non-refundable as we cannot resell those items if the buyer backs out.
Custom orders also go in the order that they come in. We aren’t always able to accommodate to certain dates that you need an item by, if there is orders ahead of you. We like to keep it fair. Be patient with me as I work solely on each custom order to ensure the quality. I will contact you whenever I am getting close to being able to start on your particular order to get an idea of what design & product you are wanting.

 

For custom sandal orders:

Firstly we want to make sure your design details you're sending is as precise and understandable. Design draw ups are included in the price for the first two. Any changes to the design draw ups after the first two will be an extra charge for each extra design re-do depending on the amount of artwork that is included. So it's important when describing your order you're as specific as possible. Photos for examples are welcome, but we will not copy from another maker.

 

Sizing is important to insure you're receiving a pair of sandals that fit correctly, comfortably and will love. Our sandals are made off of the measurements you provide. Sandals will be non-refundable & non-returnable. Feel free to message me if there's any sizing issues once receiving your sandals so we can figure out the issue! If they need to be sent back to be stretched or tightened there will be a charge as well as for shipping. We are not responsible for the measurements provided to us being incorrect. 

When placing your order for sandals with me I will need these measurements sent to me. 

  • Width- Measure at the widest part of your foot from side to side. 

  • Length- Longest part of your foot from heel to toe. 

  • Across- Across the top of your foot from floor to floor. 

It's best to get a piece of paper and trace your foot to measure the length and width & send  me photos of the measuring tape if you're unsure of the exact measurement. I've included a great video link to follow if you need any help! 

https://www.youtube.com/watch?v=prkZk1LNsmo

The sizing I use for our standard sizes is based off the chart in the link below. It would be extremely helpful and almost guarantees  a more accurate fit if you're able to print it off to get your measurements off there for your number size as well. 

Once you've gathered all of this information feel free to send me a message with the measurements included! Don't be afraid to ask questions. It's better to ask questions then end up with a pair of sandals that don't fit. 

Thank you!!

Custom Order Slot

$50.00Price

    SHIPPING AND DELIVERY

    How It Works

    Pre-made ready to ship items will be shipped from our shop within 3-5 business days unless otherwise noted or contacted. Items under 13 oz will be shipped via USPS First Class Mail. Typically once shipped, you should receive the item within a week. Although, we do our best to make sure your packages arrive quickly and safely, if there is an issue with the package arriving at the wrong location, being held up in transit once it has been shipped from us, etc, the post office should be contacted first to try and resolve the issue as it's out of our control once it has left us. If the mail service is still unable to resolve the issue, contact us and we will try to do our best to see what the issue is and resolve it. Each order will be provided with a tracking number. For international orders, contact us to determine if we are able to ship to your location & we will handle the sale privately. Thank you all & we hope you love your items as much as we love making them for you!